BPA Free Double Wall Stainless Steel Coffee Mug 280/550ml

Frequently Asked Questions

Q: What are the available sizes for this mug?
A: This mug is available in two sizes: 280ml (approximately 9.5 oz) and 550ml (approximately 18.6 oz). The 280ml is ideal for espresso or small servings, while the 550ml is suitable for larger coffee or tea portions.

Q: Is this mug dishwasher and microwave safe?
A: Due to the double-wall stainless steel construction and vacuum insulation, this mug is not microwave safe. However, the stainless steel body is generally dishwasher safe, though hand washing is recommended to maintain the finish and extend the life of the mug. Always refer to the care instructions included with your product.

Q: How long does the mug keep drinks hot or cold?
A: The double-wall vacuum insulation is designed to keep beverages hot for approximately 2 to 3 hours and cold for about 4 to 6 hours, depending on the initial temperature and external conditions. The exact duration can vary based on factors like preheating or precooling the mug and lid usage.

Q: Does the mug come with a lid?
A: Yes, the mug typically includes a tight-fitting lid made from BPA-free plastic or silicone. The lid helps prevent spills and further enhances temperature retention. Please check the product listing to confirm if the lid is included with your specific purchase.

Q: Is the material truly BPA-free and safe for hot liquids?
A: Yes, the mug is made from high-quality, BPA-free stainless steel. The double-wall construction ensures that the exterior remains cool to the touch while the interior safely holds hot liquids. All food-contact materials meet safety standards for reusable drinkware.

Q: Can I customize the mug with a logo or text?
A: Customization options vary by seller. Some retailers offer engraving or printed logos for bulk orders. For individual purchases, standard colors and designs are usually available. Please contact the seller directly to inquire about customization possibilities.

Q: What is the warranty and return policy for this mug?
A: Most sellers offer a limited warranty against manufacturing defects, typically ranging from 30 days to 1 year. Many also provide a satisfaction guarantee. For specific return and warranty details, please review the return policy on the product page or contact the seller before purchasing.

Usage Instructions & Precautions

Before First Use: Wash the mug and lid thoroughly with warm soapy water, rinse, and dry.

Daily Use: Fill with hot or cold beverages as desired. The double-wall insulation keeps drinks at temperature for hours. Avoid overfilling to prevent spills when closing the lid.

Cleaning: Hand washing is recommended to preserve the finish. The mug is generally dishwasher safe, but high heat cycles may affect the insulation or outer coating. Do not use abrasive cleaners or scouring pads.

Safety Precautions: Do not microwave or place in oven. Do not freeze. Do not use for carbonated beverages as pressure may build. Keep out of reach of children when containing hot liquids. The lid is not fully leak-proof if tilted upside down; always store upright.

Storage: Store with the lid off in a dry place to allow interior to fully dry.

Available Options

Colors: Red, Blue, Army Green, Black, White

Capacities: 280ml (9.5 oz), 550ml (18.6 oz)