Custom 15oz Stainless Steel Leakproof Coffee Tumbler with Handle

Q: What is the capacity of this tumbler and is it available in other sizes?
A: This tumbler has a capacity of 15 ounces (450 milliliters). It is designed for standard office coffee servings. Currently, this model is offered in the 15oz size, but custom orders may be available for different volumes upon request. Please contact us for bulk or custom size inquiries.

Q: Is the lid truly leakproof and can I drink directly from it?
A: Yes, the tumbler features a leakproof lid with a direct drinking mouth design. The lid seals tightly to prevent spills when closed, and the drinking mouth allows you to sip comfortably without removing the lid. It is ideal for carrying in bags or using at a desk.

Q: What material is the tumbler made of and is it safe for hot drinks?
A: The tumbler is made of high-quality stainless steel, food-grade and BPA-free. It is vacuum-insulated, which keeps hot drinks hot for several hours and cold drinks cold for even longer. The stainless steel construction is durable, rust-resistant, and safe for both hot and cold beverages.

Q: Can I customize the color or add a logo for my business?
A: Yes, this product supports customization. You can choose from various color options for the exterior coating, and we also offer logo printing services (e.g., screen printing, laser engraving) for bulk orders. Minimum order quantities may apply. Contact us for details on customization options and pricing.

Q: How long does the insulation keep my coffee hot?
A: The vacuum-insulated double-wall construction helps maintain beverage temperature for approximately 4 to 6 hours for hot drinks and up to 8 hours for cold drinks, depending on external conditions and preheating/precooling of the tumbler. For best results, preheat the tumbler with hot water before adding hot coffee.

Q: Is the handle comfortable to hold and does it stay cool when the tumbler is hot?
A: Yes, the handle is ergonomically designed for a comfortable grip. The stainless steel body is vacuum-insulated, so the exterior remains cool to the touch even with hot beverages inside. The handle is also thermally isolated to ensure a comfortable hold without burning your hand.

Q: What is the warranty and return policy for this tumbler?
A: We offer a 30-day money-back guarantee for defects in materials and workmanship. If you are not satisfied, you can return the product within 30 days of receipt for a full refund or replacement. Extended warranty may be available for bulk orders. Please check the product listing for specific warranty terms or contact customer support.

Q: How should I clean and care for this tumbler?
A: Hand washing is recommended to preserve the finish and insulation. Use a mild detergent and a soft sponge. Avoid abrasive cleaners, bleach, or dishwashers, as they may damage the coating or seal. For deep cleaning, use a mix of baking soda and warm water. The lid can be disassembled for thorough cleaning.