Custom Logo Double Wall Stainless Steel Tumbler with Straw & Spoon

Frequently Asked Questions

• Q: What sizes are available for this custom logo tumbler?
  A: The product is offered in multiple sizes, typically ranging from 20 oz to 40 oz. Please check the specific product listing for the exact sizes available. The large capacity is ideal for all-day hydration.
• Q: Can I get my company logo printed on the tumbler?
  A: Yes, this tumbler is designed for custom logo printing. You can submit your artwork during the ordering process. We accept high-resolution vector files such as AI, EPS, or PDF for best results. Minimum order quantities may apply for customization.
• Q: What materials are used in this tumbler?
  A: The tumbler is made of double-wall 18/8 stainless steel. The lid is BPA-free plastic, and the straw and spoon are also stainless steel. The double-wall construction provides excellent insulation to keep hot drinks warm and cold drinks cold for hours.
• Q: Is the tumbler dishwasher safe?
  A: We recommend hand washing the tumbler and its components to preserve the custom logo and insulation properties. The stainless steel body is dishwasher safe, but the lid, straw, and spoon should be cleaned by hand to avoid warping or damage.
• Q: How long does shipping take for custom orders?
  A: Standard shipping takes 5-10 business days for non-custom orders. For personalized tumblers with custom logos, production time adds 3-5 business days, plus shipping time. Expedited shipping options are available at checkout.
• Q: Does the tumbler come with a warranty?
  A: Yes, the tumbler comes with a 1-year warranty against manufacturing defects. This covers issues such as vacuum seal failure or lid cracking. The warranty does not cover damage from misuse, drops, or custom logo wear over time.
• Q: Can I use the tumbler for both hot and cold beverages?
  A: Absolutely. The double-wall vacuum insulation keeps cold drinks cold for up to 24 hours and hot drinks hot for up to 12 hours. The flip straw is ideal for cold drinks, while the attached spoon can be used for stirring or adding ice.
• Q: Is the handle or lid detachable for easy cleaning?
  A: Yes, the handle is removable, and the lid detaches completely. This makes it simple to clean all parts thoroughly. The flip straw can also be removed for cleaning. Ensure all components are dry before reassembling.

Usage Instructions and Precautions

• Hand washing is recommended for all parts to preserve the custom logo and insulation properties. The stainless steel body is dishwasher safe, but the lid, straw, and spoon should be cleaned by hand to avoid warping or damage.
• To clean, detach the handle and lid. Remove the flip straw and spoon. Wash with mild soap and warm water. Rinse thoroughly and dry all components before reassembling.
• Do not microwave the tumbler or any of its parts.
• Avoid using abrasive cleaners or scouring pads, as they may scratch the surface or damage the logo.
• For hot beverages, allow the drink to cool slightly before closing the lid to prevent pressure buildup.
• This tumbler is not suitable for carbonated beverages or for freezing.
• Store with the lid off or loosely attached to allow air circulation and prevent odors.
• Check the lid seal and straw regularly for wear. Replace if damaged.

Available Options

This tumbler is available in the following standard colors:

• Pink
• Blue
• Yellow
• Creamy

Custom colors are also acceptable upon request. Additionally, you can personalize the tumbler with your own logo or artwork. Contact us for more details on customization options and minimum order quantities.