Double Wall Insulated Kids Water Bottle 350ml with Straw Lid

Q: What is the capacity of this kids water bottle?
A: The bottle has a capacity of 350ml (approximately 12 ounces), making it an ideal size for children to carry in a backpack or lunchbox. It provides enough water for a school day or short outings without being too heavy for small hands.

Q: How long does the double-wall insulation keep drinks cold or warm?
A: Thanks to the double-wall vacuum insulation, the bottle can keep cold drinks chilled for up to 12 hours and warm drinks hot for up to 6 hours. The stainless steel construction prevents condensation on the exterior, so little hands stay dry whether inside or outdoors.

Q: Is the stainless steel safe and BPA-free?
A: Yes, the bottle is made from food-grade 304 stainless steel, which is non-toxic, rust-resistant, and free from BPA, phthalates, and other harmful chemicals. The straw lid and silicone seal are also made from safe, child-friendly materials. It is fully compliant with international safety standards for children's products.

Q: How do I clean the bottle, especially the straw and lid?
A: We recommend washing the bottle, straw, and lid by hand with warm soapy water and a bottle brush. The straw lid can be disassembled for thorough cleaning. While the stainless steel body is dishwasher safe (top rack only), the straw and lid should be hand-washed to prevent damage. Avoid using abrasive cleaners or bleach.

Q: Can I customize the bottle with my child's name or a logo?
A: Yes, customization is available! You can add a personalized name, cartoon logo, or even full-color 3D printed designs to the bottle. The printing is durable and resistant to fading, ensuring your child's bottle stands out. Please contact our customer service team to discuss design options and minimum order quantities for custom orders.

Q: Does the bottle come with a warranty?
A: We offer a 30-day money-back guarantee for any manufacturing defects. The stainless steel body is built to last, but the straw and lid are consumable parts; replacements can be purchased separately. For warranty claims, please provide your order number and a photo of the defect, and we will process a replacement or refund promptly.

Q: What shipping options are available, and how long does delivery take?
A: We ship worldwide via standard and expedited carriers. Standard delivery typically takes 7-15 business days, while expedited shipping (DHL, FedEx, or UPS) arrives in 3-7 business days. Shipping costs are calculated at checkout based on your location. Orders are processed within 1-2 business days after payment confirmation.

Q: Is the straw lid leak-proof for school bags?
A: The straw lid is designed to be spill-resistant when the straw is closed, but it is not fully leak-proof if the bottle is turned upside down or shaken vigorously. For carrying in a bag, we recommend storing the bottle upright or using the included cap cover. For a completely leak-proof option, you can purchase a separate sports cap that fits the same bottle.