304 Stainless Steel Double Wall Insulated Tumbler 12oz 16oz

Q: What are the available sizes and capacities for this tumbler?

A: This tumbler comes in two sizes: 12oz and 16oz. The 12oz is ideal for a standard coffee serving, while the 16oz is great for larger drinks or iced beverages. Both sizes use the same 2-in-1 lid design.

Q: Is the stainless steel truly 304 grade and is it safe for hot and cold drinks?

A: Yes, the tumbler is made from premium 304 stainless steel, which is food-grade, rust-resistant, and safe for both hot and cold beverages. It does not leach chemicals or impart metallic taste, making it ideal for coffee, tea, water, or juice.

Q: How does the double-wall insulation work and how long does it keep drinks hot or cold?

A: The double-wall vacuum insulation creates an airless barrier between the inner and outer walls, which minimizes heat transfer. Hot drinks stay hot for up to 6 hours, and cold drinks remain cold for up to 12 hours. The outer wall remains cool to the touch with hot liquids, preventing burns.

Q: Can you explain the 2-in-1 lid design and how to use it?

A: The 2-in-1 lid includes two drinking options: a flip-up spout for sipping and a slide closure for a wider opening. You can rotate or switch the lid piece to match your preference. The lid is made of BPA-free plastic and seals tightly to prevent spills when closed.

Q: Is this tumbler dishwasher safe, and what is the best way to clean it?

A: The stainless steel body is dishwasher safe, but hand washing the lid is recommended to preserve its seal and mechanism. For thorough cleaning, use warm soapy water and a bottle brush. Avoid abrasive cleaners that could scratch the surface.

Q: Do you offer customization like engraving or logo printing for bulk orders?

A: Yes, we offer customization for bulk orders including laser engraving, screen printing, or pad printing of logos, text, or designs. Minimum order quantities apply. Please contact our sales team with your requirements for a quote and lead time.

Q: What is the warranty and return policy for this tumbler?

A: We provide a 30-day money-back guarantee if you are not satisfied. The tumbler also carries a 12-month warranty against manufacturing defects, such as vacuum failure or lid breakage. Normal wear and tear, misuse, or accidental damage are not covered. Contact our support team to initiate a claim.