2026 Custom 32oz Tumbler - Leakproof, Insulated, Straw

Q: What are the dimensions and weight of the 32oz tumbler?

A: The tumbler stands approximately 9.5 inches tall with a base diameter of 3.5 inches. It weighs about 1.2 pounds empty. The 32oz capacity fills just below the rim, allowing room for ice or a lid, though the exact fill line may vary slightly by customer logo placement.

Q: How does the vacuum insulation perform for hot and cold drinks?

A: The double-wall vacuum insulation keeps cold drinks cold for up to 24 hours and hot drinks hot for up to 12 hours when prepped properly (pre-chill or pre-heat the tumbler). The stainless steel construction with a copper layer minimizes heat transfer, and the included lid with a sliding closure further retains temperature.

Q: Is the tumbler truly leakproof? Can I put it in a bag sideways?

A: Yes, the tumbler is designed to be leakproof when the lid is securely closed. The lid features a silicone gasket and a sliding mechanism that seals the drinking spout. However, if the straw is inserted through the lid slot, it may not be fully leakproof when the tumbler is tipped. For complete leakproof performance, remove the straw and slide the closure shut. Always test before placing in a bag with valuables.

Q: Can I customize the tumbler with my own logo or design?

A: Absolutely. This product is specifically marketed for custom logo printing. You can order in bulk (minimum quantities apply) and we offer multiple customization methods including screen printing, pad printing, laser engraving, and full-color sublimation. The logo is applied on the outer stainless steel surface between the base and the lip. Please contact our sales team to discuss your design, colors, and artwork requirements.

Q: What materials are used in the tumbler and are they safe for food and drink?

A: The tumbler body is made of 18/8 food-grade stainless steel (304 grade), which is rust-resistant, BPA-free, and non-toxic. The lid is made of durable Tritan plastic (BPA-free) with a food-grade silicone gasket and straw. The straw is also BPA-free polypropylene. All materials meet FDA and EU food contact safety standards. We recommend hand washing to preserve the custom logo and finish.

Q: Is the straw removable and how do I clean the tumbler?

A: Yes, the straw is removable for easy cleaning. The lid disassembles into two parts: the outer cap and the inner silicone gasket with straw hole. We recommend hand washing all components with warm soapy water and a bottle brush. The tumbler is not dishwasher safe as high heat may damage the custom logo and lid seal. The wide mouth opening allows thorough cleaning of the interior.

Q: What is your warranty and return policy for custom logo tumblers?

A: We offer a 30-day satisfaction guarantee. If there is a manufacturing defect (e.g., vacuum failure, lid cracking, logo peeling) we will replace the item free of charge. Custom products cannot be returned for design preferences unless the logo print is incorrect or defective. For bulk orders, we provide a pre-production sample for approval. Contact our customer service within 14 days of delivery for any issues.

Q: How long does shipping take and do you ship internationally?

A: We ship worldwide from our warehouses in China and the United States. For standard orders, processing takes 3-5 business days and shipping takes 7-15 business days depending on destination. Expedited shipping is available at an additional cost. Custom logo orders require an extra 10-15 business days for production and sample approval prior to shipping. Tracking is provided for all shipments.